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Payment Methods & Billing Explained
Peregrine supports multiple payment options for your convenience. Choose what works best for you.
Accepted Payment Methods
We accept the following payment methods:
- Card (Debit/Credit) — Visa, Mastercard, Verve
- Bank Transfer — Pay directly from your bank app
- Wallet — Fund your Peregrine wallet for instant payments
- Cash on Delivery — Pay the delivery agent when your package arrives (subject to availability)
How Billing Works
You're charged when you confirm an order. The total includes:
- Base delivery fee (based on distance)
- Package size/weight adjustments
- Any additional services (e.g., express delivery)
Receipts & Invoices
After each delivery, you'll receive a receipt via email and in the app. For business accounts, we can provide detailed invoices for your records.
Refunds
If a delivery is cancelled before pickup, you'll receive a full refund within 5–7 business days. For issues with completed deliveries, contact support to open a dispute.
Questions about billing? Email us at support@peregrinelog.ng